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Maintenance

Software is never finished. Someone has to stay.

A monthly plan that keeps your system hosted, monitored, updated and improving, with a response time written into the agreement. For what we built, and for what you already run.

Maintenance levels

  • Level 1

    Essential

    Keeps the lights on. For stable systems that need a safe pair of hands, not new features.

    • Hosting and backups
    • Monitoring and alerts
    • Security updates every month
    • Bug fixes

    Response within 2 business days

    Priced per system, quoted in the proposal

  • Level 2 · Most chosen

    Growth

    Everything in Essential plus a monthly block of hours for improvements. Small changes happen without a new proposal.

    • Everything in Essential
    • A monthly block of hours for improvements
    • Unused hours carry over while the plan is active
    • Monthly report of what changed

    Response within 1 business day

    Priced per system, quoted in the proposal

  • Level 3

    Partner

    For businesses where software is the operation. More hours, and a standing roadmap we review together each month.

    • Everything in Growth
    • A larger block of hours
    • Monthly roadmap review
    • Several systems under one plan

    Response the same business day

    Priced per system, quoted in the proposal

Why a plan instead of calling when it breaks

Because by the time it breaks, you are already losing customers.

Monitoring tells us before a customer tells you. Updates applied every month mean no old dependency waiting to fail. And a team that already knows your system fixes it while a stranger would still be reading the code.

  • Systems we did not build are welcome

    We start with a short review, write the runbook that was missing, and take over from there.

  • Clear limits, no surprise invoices

    Each plan says what is included. Work beyond it is agreed first, every time.

  • Cancel any month

    The plan renews monthly. If you leave, you keep the code, the accounts and the documentation. You always did.

Who looks after your software today?

If the answer took more than a second, let's talk.

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Contact

Tell us what you need.

Fill in the form, describe it to the AI assistant, or pick a free 30-minute call. An answer within 24 hours, and a proposal within 2 business days.

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